Return of Goods

Exchanges

We will only exchange unworn shoes that have been returned for the following reasons

• Goods are found to be damaged on receipt
• Wrong size ordered or sent

Shoes must be returned within 28 days of the date of purchase. Postage for returns and replacement shoes within the UK, will paid by Ashley Bond Shoes. We recommend that you obtain proof of delivery for your return, as we are not liable for goods lost in transit to ourselves. We will issue a credit note if the size/colour required is not available at the time of exchange.

Refunds

Refunds are only available on faulty merchandise and will be made to the credit/debit card used for payment. Postage charges for returns that are not the liability of Ashley Bond Shoes Ltd, will be deducted from any refunds.

Free Offer Shoes

Please note that on special promotional offers such as the ‘buy 1 pair and get 1 free’ no exchanges or refunds can be made on the free pair.